The Ministry of Health in Indonesia has announced the introduction of medical emergency services within the SATUSEHAT mobile app, aiming to make access easier in the event of an emergency, and with hopes of speeding up an emergency response.
Dr. Sumarjaya, head of the Health Crisis Center at the Ministry of Health, said that whilst in principle the mechanism of calling through the app works the same, “it is hoped that information related to the medical records of the victim/patient can be integrated, starting from the ambulance service in the pre-hospital”, adding that “the response is expected to be faster with an integrated information and communication system”.
Users will be able to reach the emergency services by long pressing the SATUSEHAT app, clicking “medical emergency”, and then talking to an operator about their needs in the usual way. They will then be given information and access to track their ambulance’s journey, along with details of expected arrival time, travel time to the nearest health facility, and more.
The service can be accessed across all districts and cities, and in cases whereby no public safety centre exists to handle the emergency call, it will be forwarded to the nearest hospital.
At the beginning of the year, the Ministry of Health of Indonesia published its ‘Blueprint of Digital Health Transformation Strategy 2024’, providing an overview for stakeholders and key players within the health industry on “the road map for Indonesia’s digital health transformation”.
In related news, the government of Nova Scotia recently announced the expansion of the YourHealthNS app to allow patients to access more information about X-ray results, with Health and Wellness Minister Michelle Thompson commenting that “this is just the beginning”.
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